Privacy policy
Privacy Policy
Portman Street does not capture or store any personal information about individuals who access this website, except where you voluntarily provide personal details—such as when enquiring about or ordering services.
In these cases, Portman Street is the “data controller” of your information, meaning we decide what your personal information is used for and how it is processed. The legal basis on which we process your data is to fulfill a contract to supply the merchandise you order.
Information We Collect
| What information we collect | Why | How long we keep it |
|---|---|---|
| Your name | To process your order, take payments, and for order-related communication | Stored for 8 years from the date of the last transaction |
| Address including telephone number | To process your order, take payments, and for order-related communication | Stored for 8 years from the date of the last transaction |
| Email address | To process your order and for order-related communication | Stored for 8 years from the date of the last transaction |
We do not share your personal data with any third parties.
What Is a Cookie and Why Do We Use Them?
Cookies are small data files sent to your browser by a website you visit. They are stored on your computer’s hard drive.
Cookies allow us to identify you automatically to track selected items and ensure the correct delivery of your order. When you log in or press “Add to Basket,” your computer will automatically be issued with a cookie.
Like most companies, we use Google Analytics to track and compile reports on website activity based on user interaction. Google Analytics also uses cookies to gather this information.
Can I Opt Out of Cookies?
Yes. You can configure your browser to reject all cookies, allow only “trusted” sites, or accept cookies from the current site only.
However, blocking or deleting all cookies may prevent some features of our website—like login memory or order functionality—from working correctly.
Allowing cookies does not give us access to your computer, and we do not use cookies to track activity outside our website.
Portman Street sends cookies solely for session management and tracks IP addresses to assess popular pages. These IP addresses are not linked to personal data, keeping visitors anonymous.
Your Rights and More Information
If you have questions about how we handle your data or want to understand your rights, please contact our IT Services team at info@portmanstreet.com.
If you are dissatisfied with our response to a data concern, you may contact a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO).
